Terms and Conditions

Terms and Conditions of ciaolorry.com

These Terms govern
• the use of ciaolorry.com e
• any other Agreement or legal relationship with the Owner
in a binding manner. Capitalized expressions are defined in the relevant section of this document.

The User is asked to read this document carefully.

Although the contractual relationship relating to the purchase of such Products is concluded exclusively between the Owner and Users, Users acknowledge and accept that, if the supply of ciaolorry.com has taken place via the Apple App Store, Apple may exercise rights deriving from these Terms as a third party beneficiary.

Ciaolorry.com is a service of:
Owner's email address: info@ciaolorry.com

Information on ciaolorry.com
BlaBlaTransport provides a service for shipping goods between private individuals. A User makes his time and means available for loading goods and collects various shipping requests from other users. BlaBlaTrasnpsort acts as an intermediary between these two users, managing shipping and payment.

“Ciaolorry.com” refers to
• this site, including its subdomains and any other site through which the Owner offers the Service;
• applications for mobile devices, tablets or similar;
To know at a glance
• Please note that certain provisions of these Terms may only apply to certain categories of Users. In particular, some provisions may apply only to Consumers or only to Users who are not acting as Consumers. These limitations are always explicitly mentioned in each affected clause. If not mentioned, the clauses apply to all Users.
• The use of ciaolorry.com and the Service is reserved for adult Users pursuant to applicable law.

How ciaolorry.com works

Ciaolorry.com acts as a technical infrastructure that allows Users to interact with each other. The Owner is therefore not directly involved in any such interactions between Users.

Unless otherwise specified, the conditions of use of ciaolorry.com set out in this section have general validity.
Further conditions of use or access applicable in particular situations are expressly indicated in this document.
By using ciaolorry.com the User declares to satisfy the following requirements:
• There are no restrictions relating to Users with respect to whether they are Consumers or Professional Users;
• The User is an adult under applicable law;
• You are not located in a country subject to a government embargo by the United States of America or in a country included in the list of states that sponsor terrorism by the Government of the United States of America;



To use the Service, the User can open an account by indicating all the data and information requested in a complete and truthful manner. It is not possible to use the Service without opening a User account.
It is the responsibility of the Users to store their access credentials securely and preserve their confidentiality. To this end, Users must choose a password that corresponds to the highest level of security available on ciaolorry.com.
By creating an account, the User agrees to be fully responsible for any activity carried out with his access credentials. Users are required to inform the Owner immediately and unequivocally via the contact details indicated in this document if they believe that their personal information, such as the User account, access credentials or personal data, have been violated, illicitly disseminated or subtracted.The User is not included in any list of non-admitted contractors by the Government of the United States of America;

Registration Requirements

Registration of a User account on ciaolorry.com is subject to the conditions specified below. By registering an account, the User confirms that they meet these conditions.
• Opening accounts via bots or other automated means is not permitted.
• Unless otherwise specified, each User may create only one account.
• Except where expressly permitted, a User's account may not be shared with other people.

Account closure

The User is free to close his account and cease using the Service at any time by following this procedure:
• Using the account closure tools available on ciaolorry.com.
Account suspension and cancellation
The Owner reserves the right to suspend or cancel a User's account at any time at its discretion and without notice, if it deems it inappropriate, offensive or contrary to these Terms.
The suspension or cancellation of the account does not give the User any right to compensation, reimbursement or compensation.
The suspension or cancellation of an account for reasons attributable to the User does not exempt the User from paying any applicable fees or prices.

Contents on ciaolorry.com

Unless otherwise specified or clearly recognisable, all content available on ciaolorry.com is owned or provided by the Owner or its licensors.
The Owner takes the utmost care to ensure that the content available on ciaolorry.com does not violate applicable legislation or third party rights. However, it is not always possible to achieve this result. In such cases, without any prejudice to legally exercisable rights and claims, Users are asked to address the relevant complaints to the contact details specified in this document.

Rights to the contents of ciaolorry.com

The Owner expressly holds and reserves all intellectual property rights on the aforementioned contents.
Users are not authorized to use the contents in any way that is not necessary or implicit in the correct use of the Service.
In particular, but without exclusion, Users are prohibited from copying, downloading, sharing beyond the limits specified below, modifying, translating, processing, publishing, transmitting, selling, granting sublicenses, transforming, transferring/assigning to third parties or creating works derived from the content available on ciaolorry.com, to allow third parties to undertake such activities through your User account or device, even without your knowledge.
Where expressly indicated on ciaolorry.com, the User is authorized to download, copy and/or share certain contents available on ciaolorry.com exclusively for personal and non-commercial purposes and provided that the attribution of authorship of the work is observed as well as the indication of any other relevant circumstances requested by the Owner.
The limitations and exclusions provided for by copyright law remain unchanged.

Content provided by Users

The Owner allows Users to upload, share or offer their own content on ciaolorry.com.
When providing content to ciaolorry.com the User declares to be legally authorized to do so and confirms that said content does not violate laws and/or third party rights.
Rights to content provided by Users
The User acknowledges and accepts that by providing his own content to ciaolorry.com he grants the Owner, free of charge, the non-exclusive right to process the content for the purposes of operation and maintenance of ciaolorry.com, as contractually provided for.
Within the limits of the law, the User renounces the exercise of moral rights in relation to the content provided to ciaolorry.com.
Users acknowledge and accept that the contents offered by them through ciaolorry.com will be made available under the same conditions applicable to the contents of ciaolorry.com.

Responsibility for the contents provided

The User is exclusively responsible for the contents uploaded, published, shared or otherwise provided to ciaolorry.com. The User acknowledges and accepts that the Owner does not filter or moderate such content.
Nonetheless, the Owner reserves the right to remove, delete or block said contents at its discretion and to deny the User who uploaded them access to ciaolorry.com without notice:
• upon becoming aware of an (alleged) violation of these Terms, third party rights or applicable law, in relation to such content;
• if you have received a notification of infringement of intellectual property rights;
• if you have received a notification of violation of the privacy of third parties, including their intimate sphere;
• by order of the Authority; or
• if the Owner has been made aware that such contents, if accessible via ciaolorry.com, may represent a risk for Users, for third parties or for the availability of the Service.
The removal, deletion or blocking of content does not justify any claim for compensation, reimbursement or compensation for the Users who provided such content.
Users agree to hold the Owner harmless from and against any claims made and/or damages suffered due to contents provided by them to or offered through ciaolorry.com.•


Access to external resources
Through ciaolorry.com Users may have access to resources provided by third parties. Users acknowledge and accept that the Owner has no control over these resources and therefore is not responsible for their content and availability.
The conditions applicable to resources provided by third parties, including those applicable to any granting of rights to content, are determined by the third parties themselves and regulated in the relevant terms and conditions or, in their absence, by law.

Permitted use

Ciaolorry.com and the Service may only be used for the purposes for which they are offered, according to these Terms and pursuant to applicable law.
It is the sole responsibility of the User to ensure that the use of ciaolorry.com and/or the Service does not violate the law, regulations or rights of third parties.
Therefore, the Owner reserves the right to adopt any appropriate measure to protect its legitimate interests, and in particular to deny the User access to ciaolorry.com or to the Service, terminate contracts, report any objectionable activity carried out through ciaolorry. com or the Service to the competent authorities – p. e.g. the judicial or administrative authority - whenever the User carries out or is suspected of carrying out:
• violations of laws, regulations and/or the Terms;
• infringement of third party rights;
• acts that may significantly prejudice the legitimate interests of the Data Controller;
• offenses against the Owner or a third party.

Software license

Any intellectual or industrial property right, as well as any other exclusive right existing on the software or technology integrated in or relating to ciaolorry.com is held by the Owner and/or its licensor.
Provided that the User complies with these Terms and notwithstanding any conflicting provision contained therein, the Owner grants Users a revocable, non-exclusive, non-assignable and non-sublicensable license to use the software and/or technology integrated into the Service within the framework and for the purposes of ciaolorry.com and the Service offered.
The license does not include any right to access, use, or disclose the original source code to You. The techniques, algorithms and procedures contained in the software and the related documentation are the exclusive property of the Owner or its licensor.
The grant of rights and licenses to the User ceases with immediate effect upon termination or expiration of the Agreement.


Paid products

Some of the Products offered on ciaolorry.com as part of the service are paid.
The rates, duration and conditions applicable to the sale of such Products are described below and in the respective sections of ciaolorry.com.
To purchase the Products, the User is required to register or log in to ciaolorry.com.
Product Description
Prices, descriptions and availability of the Products are specified in the respective sections of ciaolorry.com and are subject to change without notice.
Although the Products on ciaolorry.com are presented with the greatest accuracy technically possible, the representation on ciaolorry.com through any means (including, as the case may be, graphic materials, images, colors, sounds) is intended as a mere reference and not implies any guarantee regarding the characteristics of the Product purchased.
The characteristics of the selected Product will be specified during the purchase procedure.

Purchase procedure

Each phase, from choosing the product to placing the order, is part of the purchasing procedure. The purchase procedure includes the following steps:
• By clicking on the checkout button, Users access the Stripe checkout area where they will be asked to specify their contact details and a payment method of their choice.
• After providing all the requested information, Users are asked to carefully check the order and, subsequently, confirm and forward it using the relevant button or mechanism on ciaolorry.com, thus accepting these Terms and undertaking to pay the agreed price.
All notifications relating to the purchase procedure described above will be sent to the email address provided by the User for this purpose.



During the purchase procedure and before placing the order, Users are duly informed of all commissions, taxes and costs (including any shipping costs) that will be charged to them.
Prices on ciaolorry.com:
• include all applicable fees, taxes and charges.

Means of payment

The details relating to the accepted means of payment are highlighted during the purchase procedure.
Some payment methods are linked to additional conditions or involve additional costs. Detailed information is reported in the relevant section of ciaolorry.com.
All payments are managed independently by third-party services. Therefore, ciaolorry.com does not collect payment data - such as credit card numbers - but receives a notification once the payment is successful.
In the event that the payment made by one of the available means fails or is refused by the payment service provider, the Owner is not obliged to execute the order. In the event that payment is unsuccessful, the Owner reserves the right to request reimbursement from the User for any related expenses or damages.

Purchase on app store

Ciaolorry.com or certain Products for sale on ciaolorry.com must be purchased through a third-party app store. To make such purchases, Users are asked to follow the instructions in the relevant app store (for example "Apple App Store" or "Google Play"). This information may vary depending on the specific device used.
Unless otherwise specified, purchases made through third-party online stores are also subject to that third party's terms and conditions. These terms and conditions shall prevail in any case of inconsistency or conflict with these Terms.
Therefore, Users who make purchases through these third-party online stores are asked to carefully read and accept the relevant terms and conditions of sale.

Reservation of rights of use

Until payment of the full purchase price is received by the Owner, the User does not acquire the rights to use the Products ordered.

Provision of services

The purchased service will be performed or made available within the times indicated on ciaolorry.com or according to the methods communicated before placing the order.

User Rights

Right of withdrawal

Unless an exception applies, the User may have the right to withdraw from the contract within the period specified below (usually 14 days) for any reason and without justification. The User can find further information on the right of withdrawal in this section.
There is no right of withdrawal from contracts concluded with the Owner. It may, however, be applicable to contracts concluded with Sellers. Where applicable, the right of withdrawal from contracts concluded with Sellers via ciaolorry.com is subject to the conditions and definitions indicated by each Seller on ciaolorry.com.

Limitation of Liability and Indemnity

European Users

Limitation of liability for User activities on ciaolorry.com
Users acknowledge and accept that the Owner limits itself to providing Users with the technical infrastructure and functions available on ciaolorry.com.
The Owner does not intervene in any way as an intermediary, moderator or promoter in interactions, agreements or transactions between Users and therefore declines any responsibility for such interactions between Users, and for the fulfillment of any obligations by the Users.

Australian users

Limitation of Liability

Nothing in these Terms excludes, limits or modifies any warranty, condition, indemnity, right or remedy which you may have under the Competition and Consumer Act 2010 (Cth) or similar state and territory legislation and which constitutes a right which cannot in any way be excluded, limited or modified (non-excludable right). To the maximum extent permitted by law, our liability to you, including liability for infringement of a non-excludable right and any other liability not otherwise excluded under these Terms and Conditions, is limited, at the Owner's discretion, to a new provision of the services or to the payment of the cost of repeating their provision.

US users

Disclaimer of Warranty

The Owner provides ciaolorry.com "as is" and according to availability. Use of the Service is at the User's own risk. To the maximum limits permitted by law, the Owner expressly excludes conditions, agreements and guarantees of any kind - be they express, implicit, statutory or otherwise, including, by way of example but not limited to, any implicit guarantees of merchantability, suitability for a particular purpose or non-infringement of third party rights. No advice or information, whether oral or written, that the User has obtained from the Owner or through the Service will create any guarantees not expressly provided for in this document
Without prejudice to the foregoing, the Owner and its subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees do not guarantee that the content is accurate, reliable or correct; that the Service will be available, uninterrupted and secure, at any particular time or location; that any defects or errors will be corrected; or that the Service is free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of the Service is downloaded at your own risk and you are solely responsible for any damage to your computer system or mobile device or loss of data that results from doing so. or your use of the Service.
The Owner does not guarantee, approve, guarantee or assume responsibility for any product or service advertised or offered by third parties through the Service nor any website or service linked via hyperlink. Furthermore, the Owner does not take part in or in any way monitor any transaction between Users and third-party suppliers of products or services.
The Service may become inaccessible or may not function properly with your browser, device and/or operating system. The Owner cannot be held responsible for any damage, whether perceived or actual, arising from the content, operation or use of the Service.
Federal laws, some states and other jurisdictions do not allow the exclusion and limitation of certain implied warranties. The above exclusions may not apply to Users. This Agreement gives Users special legal rights. Users may have additional rights that vary from state to state. The limitations and exclusions set forth in this Agreement apply to the extent permitted by law.


Limitation of Liability

To the maximum extent permitted by applicable law, under no circumstances will the Owner and its subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees be held liable for
• any indirect, intentional, collateral, special, consequential or exemplary damages, including, but not limited to, damages resulting from loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use, or inability to use the Service; And
• any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or the User account or the information contained therein;
• any error, lack or inaccuracy in the contents;
• personal injury or material damage, of any nature, resulting from access to or use of the Service by the User;
• any unauthorized access to the Owner's security servers and/or to any personal information stored therein
• any interruption or cessation of transmissions to or from the Service;
• any bugs, viruses, Trojan horses or the like that may be transmitted to or through the Service;
• any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available via the Service; and/or
• the defamatory, offensive or illegal conduct of any User or third party. Under no circumstances will the Owner and its subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees be held liable for any claim, proceeding, liability, obligation, damage, loss or cost in an amount exceeding that paid by the User to the Owner during the previous 12 months, or for the duration of this Agreement between the Owner and the User, whichever is shorter.

This limitation of liability section applies to the fullest extent permitted by law in the applicable jurisdiction, regardless of whether the alleged liability arises in contract, tort, negligence, strict liability or any other basis, even if you have been advised of the possibility of such damage occurring.
Some jurisdictions do not allow the exclusion or limitation of collateral and consequential damages, so the above limitations or exclusions may not apply to You. These Terms give you specific legal rights, and you may have other rights which vary from jurisdiction to jurisdiction. The waivers, exclusions or limitations of liability set out in these Terms do not apply to the extent permitted by applicable law.


The User undertakes to defend, indemnify and hold harmless the Owner and its subordinates, affiliates, officers, agents, co-owners of the brand, partners, suppliers and employees from and against any claim or demand, damage, obligation, loss, liability, burden or debt and expenses, including, without limitation, legal fees and expenses arising from
• your use of or access to the Service, including any data or content transmitted or received by you;
• your breach of these Terms, including, but not limited to, any breach by you of any representation or warranty set forth in these Terms;
• your violation of any third party rights, including, but not limited to, any privacy or intellectual property rights;
• the violation by the User of any applicable law, rule or regulation
• any content sent from the User's account, including, but not limited to, misleading, false or inaccurate information and also if access is made by third parties with the User's personal username and password or other security measures, if any;
• the User's malicious conduct; or
• the violation of any legal provision by the User or its affiliates, officers, agents, co-brand owners, partners, suppliers and employees, to the extent permitted by applicable law

Common provisions

No implied waiver
Failure by the Owner to exercise legal rights or claims arising from these Terms does not constitute a waiver thereof. No waiver can be considered definitive in relation to a specific right or any other right.

Service Interruption
To guarantee the best possible level of service, the Owner reserves the right to interrupt the Service for maintenance purposes, system updates or any other modification, giving appropriate notice to the Users.
Within the limits of the law, the Owner reserves the right to suspend or completely cease the activity of the Service. In the event of termination of the activity of the Service, the Owner will ensure that Users can extract their Personal Data and information and will respect the rights of Users relating to the continued use of the product and/or compensation, according to the provisions of the law. .
Furthermore, the Service may not be available due to reasons beyond the reasonable control of the Owner, such as causes of force majeure (e.g. infrastructural malfunctions, blackouts, etc.).

Resale of the Service
Users are not authorized to reproduce, duplicate, copy, sell, resell or exploit ciaolorry.com or the Service in whole or in part without the Owner's prior written consent, expressed directly or through a legitimate resale program.

Privacy policy
Information on the processing of Personal Data is contained in the privacy policy of ciaolorry.com.

Intellectual property
Without prejudice to any more specific provision contained in the Terms, the intellectual and industrial property rights, such as for example copyrights, trademarks, patents and models relating to ciaolorry.com are held exclusively by the Owner or its licensors and are protected pursuant to the legislation and international treaties applicable to intellectual property.
All trademarks - verbal or figurative - and any other distinctive sign, company, service mark, illustration, image or logo that appear in connection with ciaolorry.com are and remain the exclusive property of the Owner or its licensors and are protected pursuant to of the regulations and international treaties applicable to intellectual property.

Changes to the Terms
The Owner reserves the right to modify the Terms at any time. In this case, the Owner will give appropriate notice of the changes to the Users.
The changes will take effect in the relationship with the User only from the moment communicated to the User.
Continued use of the Service constitutes your acceptance of the updated Terms. If you do not wish to accept the changes, you must stop using the Service and may withdraw from the Agreement.
The previous version continues to govern the relationship until the User accepts the changes. This version can be requested from the Owner.
If required by law, the Owner will communicate to Users in advance the date of entry into force of the modified Terms.

Assignment of the contract
The Owner reserves the right to transfer, assign, dispose of, novate or subcontract individual or all rights and obligations under these Terms, having regard to the legitimate interests of the Users.
The modification provisions of these Terms apply.
The User is not authorized to assign or transfer his rights and obligations under the Terms without the written consent of the Owner.

All communications relating to the use of ciaolorry.com must be sent to the addresses indicated in this document.

Safeguard clause
Should any of the provisions of these Terms be or become void or ineffective under applicable law, the nullity or ineffectiveness of such provision does not cause ineffectiveness of the remaining provisions, which therefore remain valid and effective.

European users
Should a provision of these Terms be or become void, invalid or ineffective, the parties will endeavor to amicably identify a valid and effective provision to replace the void, invalid or ineffective one. In case of failure to agree within the aforementioned terms, if permitted or required by applicable law, the void, invalid or ineffective provision will be replaced by the applicable legal framework.
Notwithstanding the foregoing, the nullity, invalidity or unenforceability of a specific provision of these Terms shall not result in the entire Agreement being void, unless the void, invalid or unenforceable provisions under the Agreement are essential or of such importance, that the parties would not have concluded the contract if they had known that the provision would be invalid, or in cases where the remaining provisions would entail an excessive and unacceptable burden for one of the parties.

US users
Any invalid or ineffective provision will be interpreted and adapted to the extent necessary to make it valid, effective and compliant with its original purpose. These Terms constitute the entire agreement between the User and the Owner with reference to the regulated subject matter and prevail over any other communication, including any previous agreements, between the parties regarding the regulated subject matter. These Terms will be enforced to the fullest extent permitted by law.

Applicable law
The Terms are governed by the law of the place where the Owner is established, as indicated in the relevant section of this document regardless of conflict of law rules.

Prevalence of national law
However, notwithstanding the foregoing, if the law of the country in which you are located provides a higher level of consumer protection, that higher level of protection shall prevail.

The exclusive jurisdiction to hear any dispute arising from or in connection with the Terms lies with the judge of the place where the Owner is established, as indicated in the relevant section of this document.
Exception for Consumers in Europe
The foregoing does not apply to Users acting as European Consumers or Consumers located in the United Kingdom, Switzerland,

Norway or Iceland.

Dispute Resolution
Amicable settlement of disputes
Users can report any disputes to the Owner, who will try to resolve them amicably.
Although the right of Users to bring legal action remains unaffected, in the event of disputes relating to the use of ciaolorry.com or the Service, Users are asked to contact the Owner at the contact details indicated in this document.
The User can address a complaint to the Owner's email address indicated in this document, including a brief description and, if applicable, the details of the order, purchase or account concerned.
The Data Controller will process the request without undue delay and within 21 days of its receipt.

Consumer dispute resolution platform
The European Commission has introduced an online platform for alternative dispute resolution that facilitates the out-of-court settlement of disputes relating to and arising from online sales and service contracts.
Therefore, any European Consumer or one based in Norway, Iceland or Liechtenstein can use this platform to resolve disputes arising from contracts concluded online. The platform is available here.
Definitions and legal references
Last modified: February 1, 2024
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